An Inbound Sales Representative focuses on assisting customers by addressing inquiries, identifying needs, and providing tailored solutions to enhance satisfaction and close sales. This role requires strong communication and problem-solving skills to build trust and drive meaningful connections with potential clients.

Job Requirements:

• Language Requirement: Excellent in Mandarin and English in terms of verbal, written and comprehension
• Education level : SPM and above
• Candidates with B2B/ B2C sales experience will have added advantage
• Strong ability to turn support calls into sales opportunities
• Passion to do sales and achieve target
• Fresh Graduates are encourage to apply
• Open to Local Malaysian

• Handle incoming calls using proper sales and customer service practices throughout the interaction. 
• Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses. 
• Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary. 
• Troubleshoot client products to ensure a one-call resolution. 
• Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales. 
• Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment. 
• Open to working in rotational shifts.