Job Overview

This is a role working within the volume recruitment department, therefore is an incredibly busy and fast paced environment.  With volume recruitment, tasks can be repetitive and deadlines are frequent, we are seeking individuals that are good working under pressure, are proactive, Self-motivated, can think on their feet, have good attention to detail and are not afraid of a challenge.

Qualifications and Experience

• Minimum 1-year previous administration experience (Essential)
• Matric/ Equivalent (Essential)
• 12 months Tenure within Teleperformance (Essential)
• Recruitment experience (Advantage)
• Performance to be “met expectation” or “exceeded expectation
• Clear Disciplinary actions on BMS
• 3 Months positive QA scores (Essential)
• Jump Recruitment (Essential)
• This is an Acting role to cover Maternity

Talent Management Process that will be followed:

• Talent Assessment
• Skills verification test
• Case study

Please be prepared for the above before interviews commence.

Are you Committed to empathically solve complex customer queries, Care enough to ensure a positive customer journey and you are Confident in your ability, we would like you to join our Community

Main Responsibilities

• To act as the “Hub” for candidates and the wider business to provide a high quality and timely administrative service, in an environment where each interaction matters.
• Supporting with the delivery of recruitment requirements within agreed timelines.
• Candidate management with regular contact with candidates throughout the recruitment cycle, including video calls for document verification.
• All relevant administrative processes to be completed with a high level of accuracy and efficiency at all times.
• Ensuring identity and eligibility to work documents are produced by all candidates and verified prior to making an offer of employment, data entry.
• Maintaining the recruitment database, ensuring it remains up to date and adheres to GDPR regulations to support periodic auditing for compliance.
• Probity – Processing background checks such as Adverse Credit, Criminal Checks and Employment History checks.
• Building and developing positive and useful relationships with a range of internal stakeholders, including Training, HR Admin, Operational Managers and other recruitment team members, across South Africa, United Kingdom and Northern Ireland.
• End to end auditing of internal employee files
• Providing regular reports and updates to relevant stakeholders

Competencies & Skills Required

• Ability to communicate with a wide range of people in a professional capacity.
• Excellent telephone skills with the ability to handle queries in a helpful and supportive manner.
• Proactive approach and the ability to initiate change where required.
• Capable of working under pressure, prioritizing and multi-tasking meet deadlines.
• Highly organized with exceptional attention to detail, regard for accuracy and data entry skills.
• Strong IT skills with experience of in-house systems.
• Competent in using Microsoft Office Applications, particularly Excel.
• High level of accuracy and attention to detail.
• Ability to cope with change in a fast-paced environment