Teleperformance

Customer Service Representative (3 Months Contract) – Thai Speaking - Bangkok

Job Locations TH-Bangkok-Bangkok
Requisition Post Information* : Posted Date 1 day ago(9/1/2025 10:41 PM)
Requisition ID
2025-70219
Category
Customer Service/Support
Country
Thailand

Overview

Job Title: Customer Service Representative – Thai Speaking (3 Months Contract)

Location: Singha Complex, Bangkok (Onsite)

Employment Type: 3-Month Contract
Start Date: Immediate / As soon as possible


Job Overview

We are seeking a Thai-speaking Customer Service Representative to join our team on a 3-month contract basis. This role is based onsite at Singha Complex, Bangkok and involves providing excellent support to customers via email, chat, and phone calls.

Qualifications

Requirements

  • Native / fluent Thai language proficiency (spoken and written).

  • Good communication skills in English (basic to intermediate level).

  • Previous experience in customer service, call center, or related field is an advantage.

  • Strong problem-solving skills and ability to multitask.

  • Willingness to work onsite at Singha Complex, Bangkok.

  • Able to start immediately and commit to a 3-month contract.

Responsibilities

Key Responsibilities

  • Handle customer inquiries promptly and professionally through email, chat, and phone.

  • Provide accurate information, resolve issues, and ensure customer satisfaction.

  • Escalate complex cases to the appropriate department when necessary.

  • Maintain proper records of customer interactions and transactions.

  • Meet performance targets including response time, quality, and customer satisfaction.

  • Uphold a positive and professional attitude when interacting with customers.

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