Minimum requirements:

• • Education requirement - Diploma/Degree and above
  • Proficiency in English and Thai is required.
  • 2 years experience managing account management project as a TL of a BPO company.
  • Knowledge of basic KPIs and advance KPIs
  • Ability to work across shifts and also support the team training and quality.

Job Description

• • To manage a team of associates, doing account management.
  • Manage both internal & client side KPIs
  • Responsible for team performance management and hygiene
  • Experience in account management, growth projects in a 24/7 account is a plus.