Teleperformance

Interpreter - Cantonese - Work-From-Home (Relocation to Thailand Required)

Job Locations TH-Remote (Cloud Campus)
Requisition Post Information* : Posted Date 11 months ago(9/15/2025 5:01 AM)
Requisition ID
2025-71046
Category
Customer Service/Support
Country
Thailand

Overview

We are seeking a fluent Cantonese and English Interpreter to join a leading Translation & Interpretation Services Company supporting clients across healthcare, banking, legal, insurance, government, and other essential services.

 

This is a full-time, 100% work-from-home position based in Thailand. Candidates must be willing to relocate to Thailand and work a permanent night shift supporting US-based clients.

 

No prior interpreting experience is required, as comprehensive paid training will be provided. This role offers a structured career path, an international and multicultural working environment, and opportunities for progression into Trainer or Team Leader positions.

 

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Qualifications

  • Fluent in Cantonese and English, particularly in spoken and listening communication.
  • Bachelor's degree with a minimum of 2 years of full-time work experience; or
  • Candidates without a bachelor's degree must have at least 5 years of full-time work experience.
  • Willing and able to relocate to and be based in Thailand.
  • Willing and able to work a permanent night shift.
  • Strong verbal communication and active listening skills.
  • Excellent attention to detail and ability to communicate information accurately.
  • Previous interpreting or customer service experience is an advantage, but not required.
  • Must pass a language assessment before joining the training programme.
  • Must successfully complete the final assessment following the training programme.
  • Must have a reliable home internet connection with a minimum speed of 100 Mbps.

Responsibilities

  • Provide accurate, professional consecutive interpretation between Cantonse and English during live voice conversations.
  • Facilitate effective communication between Cantonese -speaking and English-speaking parties across multiple industries, including:
    • Healthcare – doctors, patients, and medical professionals
    • Banking – bankers and customers
    • Legal and government services
    • Police and immigration services
    • Insurance providers and clients
    • Social services and other essential service providers
  • Maintain accuracy, impartiality, professionalism, and confidentiality throughout every interaction.
  • Listen actively and interpret information clearly while preserving the meaning and intent of the original speaker.
  • Deliver a high standard of customer service during every interaction.
  • Support video interpretation following successful completion of the three-month probation period.
  • Follow company policies, procedures, quality standards, and interpreter protocols.
  • Successfully complete all required training and assessments before deployment.

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