Teleperformance

Customer Development Representative (Vietnamese Speaker - IT Industry)

Job Locations MY-Selangor-Petaling Jaya
Requisition Post Information* : Posted Date 3 weeks ago(3/2/2026 3:28 AM)
Requisition ID
2026-78544
Category
Customer Service/Support
Country
Malaysia

Overview

We are seeking a proactive and results-driven Lead Generation Specialist. Qualifies potential opportunities, nurtures leads and drivers early-stage sales engagement. You will be responsible for identifying and qualifying potential clients, initiating contact through various channels, and building a robust pipeline of leads to support business growth.

 

Qualifications

  • 2-3 years of experience in sales development, lead generation, or a related sales role within a SaaS or technology environment.
  • Fluency in written and spoken English and Vietnamese.
  • Strong communication, negotiation, and persuasion skills.
  • Ability to understand customer needs, articulate value propositions, and build rapport.
  • Familiarity with CRM systems and sales tools.

Responsibilities

  • Research and identify potential leads through online sources, databases, and social media platforms
  • Initiate outbound contact via email, cold calls, and social messaging to introduce products/services.
  • Qualify leads based on predefined criteria and pass high-quality prospects to the sales team.
  • Maintain accurate lead records and activity logs in CRM tools
  • Collaborate closely with sales and marketing teams to optimize outreach strategies.
  • Monitor and report on lead generation metrics and campaign effectiveness.

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