Teleperformance

TT-SAM-ENG-04.08.2026

Job Locations MY-Kuala Lumpur-Kuala Lumpur
Requisition Post Information* : Posted Date 3 days ago(3/27/2026 7:11 AM)
Requisition ID
2026-79691
Category
Customer Service/Support
Country
Malaysia

Overview

We are seeking a motivated and customer‑centric professional to join our team. The ideal candidate will possess strong communication skills, a passion for technology, and the ability to deliver exceptional customer experiences while driving effective sales outcomes. This role requires agility, resilience, and a commitment to continuous learning in a dynamic environment.

Qualifications

Diploma in any discipline
Fluency in written and spoken English (minimum CEFR C1 proficiency)
Tech‑savvy with strong interest in the company’s products and platform features
Minimum 2+ year of sales experience, with demonstrated ability to identify and understand customer needs
Proven capability to meet sales targets while maintaining excellent customer satisfaction
Strong ability to transition support interactions into solution-focused sales opportunities
Demonstrated success in building outstanding rapport with customers
Proficiency in multitasking and navigating multiple systems
Ability to fully own customer issues and deliver top‑tier service, ensuring resolutions before call closure
Self‑driven, ambitious, and goal‑oriented
Excellent verbal and written communication skills
High empathy with natural rapport‑building skills
Strong integrity and customer‑first mindset, consistently prioritizing what is best for the customer
Demonstrated alignment with core values: extraordinary customer focus, living passionately, owning outcomes, working fearlessly, and joining forces
Fluent in English is a must

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