We are seeking a motivated IT Desktop Support Intern to join our team for 6 months!

Our IT Desktop Support Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services.

Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
• Strong problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Assist in providing first-level technical support to users.
• Support hardware and software installation, configuration, and troubleshooting.
• Help maintain IT assets and inventory records.
• Assist in monitoring network and system performance.
• Support user account creation, password resets, and access management.
• Participate in IT projects, upgrades, and system implementations.
• Document IT procedures, troubleshooting guides, and technical records.
• Perform other IT-related tasks assigned by supervisors.