Responsible for end-to-end billing, reconciliation, settlement operations, and system validation, ensuring processes are completed accurately and on time. The role also involves monitoring and resolving billing disputes, validating payments and adjustments, maintaining operational data, supporting system configuration and testing, and handling sellers’ shipping fee queries.

1. Education
a. Bachelor degree in finance major

2.Working experience
a. 4+years' working experience in the finance field, including finance analysis, credit control, account receivable, account payable, finance BP and so on

3.Language
a. Fluent in English and Chinese
b. Chinese: can speak, write and listen fluently
c. English: can write and read fluently, B2

4.Location

Kuala Lumpur,
Malyasia

Responsibilities

1. Daily Operations

a. Timely and accurately finish monthly and weekly vendor bills reconciliation, disputes identification, dispute raising, disputes resolving and payment on vendor's side

b. Timely and accurately record reconciliation, disputes and payment process data into the trackers to make sure it is.

c. Summarize the blockers that happened during the conciliation process and report to solution roles.

2. Daily operations validation

a. Validate the adjusted amount on vendors and sellers' side

b. Validate the payable amount and raise the payment request

3. Billing and settlement system configuration

a. Accurately and timely configure the reconciliation rules and rate card following the configuration plan which is drafted by solution roles and following the standard process, no human error happens.

4. Settlement operation data summary

a. Summarize the settlement operation date including surcharge and adjustment and share it with cross-function teams

5. Billing and settlement system building support

a. Validate the new product features following the SOP which is provided by settlement solution

b. Summarize the validation result and report it to settlement solutions roles

c. Summarize the system issues and defects and report to settlement solution roles

6. Sellers' shipping fee query handling

a. Understand sellers' shipping fee queries accurately and give seller feedback in a timely manner (within 2 working days)