Bachelor's degree in Human Resources, Business Administration, or a related field; professional HR certification (such as CIPD, SHRM, or equivalent) is advantageous

Minimum 2 years of experience in a Human Resources Business Partner, HR Generalist, or related HR role within a corporate or fast-paced business environment

Strong knowledge of HR practices, employment legislation, and labour law compliance relevant to Malaysia

Excellent understanding of business operations and the ability to think strategically about how HR can contribute to business objectives

Proven experience in talent management, including recruitment, performance management, and employee development

Outstanding communication and interpersonal skills with the ability to build strong relationships across all organisational levels

Strong problem-solving abilities and experience managing complex employee relations situations with sensitivity and professionalism

Proficiency in HR information systems and Microsoft Office applications

Ability to work independently while collaborating effectively within a team environment

Able to speak fluently in Mandarin and English.

Experience in BPO is preferred

Partner with business leaders and managers to understand their talent needs, challenges, and strategic objectives, providing tailored HR solutions and recommendations

Develop and implement people strategies that align with business objectives, including workforce planning, talent management, and succession planning initiatives

Support the full employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding

Act as a trusted advisor to line managers on HR policies, employment law compliance, and best practices in people management

Manage employee relations matters, including conflict resolution, disciplinary processes, and grievance handling in accordance with company policy and legal requirements

Identify and drive organisational development initiatives to enhance employee engagement, retention, and performance

Contribute to the design and delivery of learning and development programmes that support employee growth and skill advancement

Monitor and analyse HR metrics and business data to identify trends, risks, and opportunities for improvement

Collaborate with the broader HR team to ensure consistent policy implementation and HR service delivery across the organisation

Support change management initiatives and help teams navigate organisational transitions effectively