Teleperformance

Solution Architect - Eng - KL

Job Locations MY-Kuala Lumpur-Kuala Lumpur
Requisition Post Information* : Posted Date 7 hours ago(9/30/2026 1:46 AM)
Requisition ID
2026-89437
Category
Information Technology
Country
Malaysia

Qualifications

    • Degree in Computer Science, Software Engineering or a related field (or equivalent experience). 

    • 8+ years in software engineering, including 3+ years in a solution / technical architect role. 

    • Proven track record taking custom applications through enterprise security and compliance gates into production. 

    • Strong cloud architecture experience (Azure, AWS or GCP) and enterprise integration / API / data design. 

    • Deep understanding of secure SDLC and security-by-design practices. 

    • Working knowledge of CI/CD, containerisation and infrastructure-as-code. 

    Key Skills 

    • Architecture & design leadership; ability to set standards and hold a design-review gate. 

    • Security and compliance fluency (secure coding, threat modelling, compliance gating). 

    • Excellent stakeholder management and technical communication across MY & TH teams. 

    • Mentoring and uplift — able to grow tech leads and engineers. 

Responsibilities

    • Own reference architectures, design patterns and solution blueprints for RPA, AI, Power Platform and custom-built applications. 

    • Act as the design gate: chair design reviews and approve solution designs before any build begins — nothing goes to Build without an approved design. 

    • Embed security-by-design into every solution; ensure designs meet TP's security standard and clear TPSC, GCC and app scanning. 

    • Define data flows, integrations, APIs and hosting architecture, and secure the necessary database and network access approvals. 

    • Establish CI/CD and source-control standards (TP GitHub) jointly with the DevOps / CI-CD Engineer, so pods deploy the approved way.  

    • Mentor pod tech leads and engineers, raising the team's engineering maturity from configuration to production-grade development. 

    • Produce architecture documentation, decision records (ADRs) and standards so knowledge is retained and repeatable. 

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